Marc Gordon Negotiation Ontario Municipality Administrators’ Association and

Ontario Municipality Administrators’ Association and North America’s leading CEO Advisory Boards

a system of nonverbal techniques that teach anyone how to communicate with impact to an audience

In 2020 she was named to the Thinkers50 Radar

Most recently he can be seen on the Dr

and has written 10 books — including Epic Content Marketing (named "Top Business Book" by Fortune magazine)

Marc Gordon Negotiation Ontario Municipality Administrators’ Association andMost organizations know customer experience matters, but too often it gets siloed into one department or left to chance. Marc Gordon helps fix that. An internationally recognized customer experience strategist and keynote speaker, Marc teaches leaders how to create a culture where every employee becomes a CX champion. With more than 25 years of marketing and communications expertise, hes worked with global brands like Microsoft, Chanel, Hilton, and